PRESTHAVEN SANDS HOLIDAY PARK

 

The following terms and conditions will apply to your booking.

 

1. The person named as the party leader will be wholly responsible for the members of his / her party.
2. A contract will come into action once we issue you with your written confirmation documents.
3. The balance of the holiday must be paid in full 42 days prior the holiday commencement. If the booking is made within this time then full payment is required on request.
4. *Failure to settle the holiday balance by the due date will result in loss of all holiday entitlements.*
5. A non refundable deposit of £60.is required when booking your holiday. This will hold your reservation and be deducted off your holiday balance.

*Please note- no reservation is held without this deposit.

6. Indemnity bond of £50.- This will be forwarded onto you once your holiday has ceased providing there has been no loss or damage to both the caravan and its contents and you leave the caravan in the pristine condition in which you found it.
7. Your arrival time will be stated on your passes form. All departures must have vacated the caravan by 10.00am in order for ourselves to get the caravan ready for the next occupants.
8. Our caravan is intended to be used by families only. We are unable to accept booking for groups of young people of mixed or single sex under the age of 21 yrs, or single sex parties of any age.
9. No pets are allowed in the caravan under any circumstances, (except for guide dogs). If you are found to have a pet with you, you will be asked to leave immediately without any refund. In addition to this you will be sent a bill for the full spring clean of the caravan and any additional cleaning required.
10. We the owners reserve the right to cancel your confirmed booking at anytime due to unforeseen circumstances beyond our control and refund all monies paid by yourself. In no event shall any monies refunded exceed the rental for the caravan, we will also attempt to refund any monies paid for fun works passes but this we can not guarantee as this will be up to the parks discretion.
11. We the owners will not be liable for any injury or death, loss of property or damage suffered by the hirer or any member of his /her party during your stay.
12. All information is given in good faith but no warranties are made regarding information provided, written or oral.
13. We the owner and / or our representatives retain the right to enter our caravan at any reasonable time to carry out any repairs deemed necessary to the caravan or any equipment with your consent.
14. Once your holiday confirmation has been made should you wish to change this, a fee of £25 will incur and this will be subject to availability.
15. Customers are asked not to bring privately owned electrical appliances to the caravan as they may trip the caravans fuse box, if customers do so they use the equipment at their own risk.
16. All electrical and gas appliances in the caravan are tested once a year this is for your own protection.
17. Guest are requested not to smoke inside the caravan.
18. All guests are expected to behave in a reasonable manner. Presthaven sands reserve the right to terminate your holiday immediately should any member become a nuisance to others. We the owners hold no responsibility for such actions.
19. Any malicious caused to the caravan/contents legal action may be taken.
20. Privilege passes – all holiday makers names are registered at the park itself . These can be picked up on arrival from the reception desk. These passes allow full use of all the entertainment and activities going on in the park.

         We the owners do not accept responsibility for any changes made to the entertainment programme / facilities as this is arranged by Presthaven sands themselves.

We the owners would like you and your party members to have a comfortable and enjoyable stay. If you require any further information please do not hesitate to ask.

We will do our utmost to assist any sensible requests but are very sorry we can not guarantee these.

 

We the owners attempt to maintain at all times the highest possible standards. With this in mind in event of any complaint, fault or breakages occurring whilst during your stay, this must be brought to the attention of us the owners via the reception or telephone us direct. This must be done immediately so that we can investigate and attempt to solve the issue as soon as possible. Request for compensation will NOT be considered once your holiday as ended.

For further information or to book –

Please contact Andy and Angie

Tel 0161-620-9395

Web site www.our-presthavensands.co.uk

Thank you.